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Thinking inside the box

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A successful referral wins a luxury hamper!

For those of you who use Filofile’s service you know how well we satisfy your requirements. We are confident we are delivering an excellent service thanks to positive feedback. At least half of the respondents to our most recent customer questionnaire said they would be happy to recommend us to other businesses that may be in need of our services.

We would like to make this referral process easy to do by helping you to think about businesses who may not have considered outsourcing their file and document management and storage before. In return we will reward anyone who makes a successful referral with a super luxurious hamper from local Wiltshire supplier Truffle and Thyme.

Around three quarters of our clients are new to outsourcing. Do you know of a local business that is struggling with lack of space?  Maybe you have recently been in an office and noticed piles of files and documents sitting in a corner or a certain air of disorganised chaos peaking from behind the filing cabinet.  Do you know of a business that has recently moved offices – or one that is contemplating a move – and may benefit from outsourcing their mountain of paper storage?

No matter how many process control experts try to persuade businesses to be more transparent about the actual working processes that happen across all our offices, if we are honest this doesn’t always happen. Records management is one such area that can be over-looked and that is where we can help. Do you know of anyone who is in a bit of a pickle and may need our help? We are happy to familiarise new staff with our services and ordering procedures.

Traceability, security and safety are all prime considerations around data. We are often asked what businesses see as the most rewarding aspect of Filofile’s document management and storage service and probably the thing that crops up most frequently is the heartfelt response from clients when we find a “lost” or much wanted document.  Our comprehensive barcode indexing technology tracks your files and can be integrated seamlessly into any records management processes you have in place. Finding that much wanted file always elicits the most positive and appreciative responses from our clients.

Our helpfulness and the convenience of being able to easily retrieve any file stored with us scores highly with our clients. We have noticed that some clients have switched to us because they appreciate a more personal approach from a locally based company. Annette Goody from law firm McCloy Legal, explains why her firm moved to Filofile:  ‘We moved to Filofile for two reasons; we were fed up with never getting the files we asked for from our old supplier and when Simon Barber introduced himself to our company we were very pleased with his professional manner.

‘What he has promised he has delivered and very efficiently and professionally. When our files arrived at his store he allowed us to visit and collate all of our files with his help. Being able to see his storage facility gave us peace of mind for the safety of our files and how the files were kept and accessed. Since then his company delivers on time or before efficiently and the costs are much more competitive than our previous supplier. We would have no hesitation of recommending Filofile. The transition was smooth and the file request system on the website is very user friendly.’

Hopefully some of the above points will help you to think of possible businesses in the South West which we may be able to help. Just email us (marketing@filofile.co.uk ) with the name of a business and contact details of someone within that company who may be interested in hearing about how we can help. Everyone who contacts us with a successful referral will be rewarded with a delicious luxury hamper from local hamper business Truffle and Thyme. Take a look at The King of England’s hamper – it could be yours! https://www.truffleandthyme.co.uk/luxury-hampers/

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