Letting others blow our trumpet!
Never ones to blow our own trumpet, we thought you may like to hear what others have to say about the service we offer! A new customer, Annette Goody from…
Let’s talk about customer service
Let’s talk about customer service. When you are the recipient of bad customer service you may struggle to explain exactly what went wrong but you know perfectly well how it…
The Creepiest Finds
As Halloween approaches we turn our thoughts to some of the more creepy and bizarre finds that have been discovered at the National Archives. An article in The National Student…
A place for everything and everything in its place
Once we've learned it as children, few of us think much of the alphabet and its familiar sing-song order. And yet the order of the alphabet continues to play a…
How we want to create an environment of efficiency
As the Government published its long-awaited transport decarbonisation plan, which includes proposals to end the sale of new heavy vans and trucks powered by fossil fuels and electrifying the Government…
Think before you put your head (or anything else) in The Cloud
I was talking to a retired accountant the other day who told me the salutary tale of one of his clients who many years ago had managed to avoid paying…
Will remote working persist after 19 July?
Following on from last month’s blog about hybrid working and according to an article in The Times, six million professionals in Britain are at risk of losing their jobs if…
How are you managing a new hybrid workforce?
COVID-19 changed the working landscape overnight with businesses across the UK forced to relocate to the homes of their employees. Working from home (or #WFH as it has become known…
Keeping the Customer Satisfied
In the words of Simon & Garfunkel, it is important to keep the customers satisfied. This is something we are very firm believers in and every year we issue a…
Spring: time to examine your lifecycle
Looking at flowers beginning to open and the birds and bees busily going about their business now that spring has sprung, I couldn’t help but think about life cycles and…